No roaming fees.
Coverage around the globe.
You keep your usual phone number.
No tech expertise needed
Our goal is to simplify what used to be complicated - staying online abroad. We aim to make international connectivity easy and affordable for everyone. Regardless of your experience with smartphones or the duration and purpose of your trips, we want to become your go-to choice for global connectivity.
We're committed to constant improvement, which is why we actively gather and listen to customer feedback. Our core values of transparency, simplicity, quality, and sustainability guide our growth and ensure we're moving in the right direction.
Everything you need to know about the WonderConnect eSIM
What is an eSIM?
eSIM stands for "embedded SIM". It's a digital SIM card already embedded inside your phone, enabling you to access mobile networks worldwide without physically changing SIM cards. With an eSIM, staying connected abroad becomes as easy as tapping a few buttons. To use an eSIM, your phone must be compatible with this technology. To ensure your device supports eSIM, please check our supported devices article.
Can I use an eSIM on my mobile phone?
To use an eSIM, you need a compatible, network-unlocked smartphone. You can access a list of compatible devices in the WonderConnect app or read our supported devices article. We also explain how to check compatibility in your phone's settings. 'Network-unlocked' means your main carrier isn't blocking your phone from connecting to other networks. Before purchasing an eSIM, consider contacting your carrier to confirm your device's compatibility.
Is using eSIM complicated?
No, using an eSIM is not complicated. Our user-friendly app walks you through the entire process, from selecting a plan for your trip to activating your eSIM mobile data. It's designed to be intuitive for everyone, whether you're a tech expert or just getting started with smartphones.
Will the eSIM change something in my phone settings?
Using an eSIM won't change your phone's core functions. It simply adds a digital SIM card (eSIM) alongside your physical one. Your contacts, apps, and settings remain untouched. We will guide you to open your phone settings but only to add and adjust the settings of the eSIM - not your phone or apps. So the changes you will make just unlock the already built-in eSIM capability.
Can I buy one eSIM for several countries?
Yes, WonderConnect offers regional and global eSIM plans that cover multiple countries. Select the region you are going to visit, and we'll provide an eSIM suitable for your needs. Whether you're island-hopping in Southeast Asia or road-tripping through Europe, we've got you covered. One eSIM, safe and affordable internet in multiple countries - it's that simple!
Can I keep my number and use eSIM at the same time?
Yes. Your WonderConnect eSIM will work alongside your regular SIM card. You can keep your home number active for incoming calls and texts, while using the travel eSIM for mobile internet abroad.
How do I pay for the WonderConnect eSIM?
You select and buy eSIMs using the WonderConnect app. You can pay using Apple Pay, Google Pay or credit card. It's quick, easy, and secure.
For how long is the WonderConnect eSIM valid?
All WonderConnect eSIMs are valid for 30 days. For longer periods, you can prolong the validity by topping up your eSIM. Top-ups are available with validity ranging from 7 to 30 days.
Is it secure to use an eSIM?
Absolutely! eSIM technology is secure and has been in use for several years. It's even the default option for iPhone 14 and later models in the United States. Using an eSIM for mobile internet during travels is more secure than connecting to public WiFi networks, helping to keep your personal data protected.